Questions we answer

Hiring and headcount

Do we need another person, and what kind? Whether to add someone, when, at what level and on what basis — and how to tell a durable need from a busy quarter before you commit to a salary.

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Hiring is the most visible answer to a team under pressure and usually the first one that comes to mind. It is also the slowest, the most expensive and the hardest to undo. That does not make it wrong, and plenty of these questions end with "yes, hire" — it makes it worth checking.

The questions in this family all turn on the same two things: how durable the need is, and what a new person would actually own. A need that has lasted a year and is growing is a different proposition from a launch that finishes in March, and a role you can describe in a sentence is a different proposition from one you cannot.

The expensive mistake here is rarely hiring the wrong person. It is hiring before anyone has decided what the role owns, and discovering afterwards that the thing you were short of was not a person.

Worth settling before any of these

  • How long the pressure has been there, and whether it is growing, steady or a peak that will pass.
  • What the new person would own — outcomes, not a job title.
  • Whether the salary is genuinely fundable, or fundable only at a stretch.
  • Whether anyone already in the team could grow into it with support.

The questions in this family

Nearby decisions

These families overlap with this one often enough to be worth a look — most team decisions turn out to belong to more than one of them.